xbdjee Terms and Conditions

These terms and conditions ("Terms") form a legally binding agreement between the xbdjee platform ("Platform", "we", "us") and users of this platform ("User", "you"). It is essential that you read these Terms in full before using the xbdjee website and all its services.

By registering on this platform or using its services, you confirm that you have read, understood, and fully accepted these Terms. If you disagree with any part of these Terms, you are requested to refrain from using the xbdjee platform.

These Terms must be read alongside our Privacy Policy and Responsible Gaming Guidelines, which are considered an integral part of these Terms.

To open an account and use services on the xbdjee platform, you must meet the following eligibility requirements:

• You must be 21 (twenty-one) years of age or older.
• You must be a lawful resident of Bangladesh.
• You must have an active mobile banking account (bKash, Nagad, Rocket, or Upay) registered in your own name.
• You must have the legal capacity to enter into a binding agreement.
• You must not have been previously banned from xbdjee for any reason.

Registration Process

During registration, you must provide accurate and complete information. Providing false or misleading information may result in immediate account closure and forfeiture of any balance.

Each individual may operate only one account. It is strictly prohibited for the same person, or multiple members of the same household, to create more than one account using the same device, IP address, or payment method.

The security of your account is entirely your responsibility. Keep your username and password confidential and do not share them with any third party. You are fully responsible for all activities carried out under your account.

Account Verification (KYC)

xbdjee conducts an account verification ("Know Your Customer" or KYC) process to ensure secure service. Before processing withdrawal requests, we may ask for the following documents:

• A photo of your National ID (NID) or passport.
• Proof of ownership of your mobile banking account.
• A recent selfie of the user (if required).

Withdrawal requests cannot be processed if the required documents are not submitted. The KYC process is carried out to protect your account and funds.

Account Inactivity

An account will be considered inactive if there has been no login or transaction for 12 consecutive months. Applicable maintenance charges may be applied to inactive accounts. Contact our support team to reactivate your account.

xbdjee supports the most popular mobile banking methods in Bangladesh. All financial transactions are secured through SSL encryption.

Deposit

• Supported methods: bKash, Nagad, Rocket, Upay.
• Minimum deposit amount: ৳200 (per method).
• Deposits are generally instant — it may take a few minutes to become active in your account.
• When making a deposit, you must use a payment method registered in your own name.
• Deposits from third-party payment accounts are not accepted.

Withdrawal

• Minimum withdrawal amount: ৳500.
• Standard processing time: 5–30 minutes.
• Withdrawals must be made using the same method used for the deposit.
• KYC verification must be completed before making a withdrawal.
• Withdrawals may be placed on hold if there is suspicious activity.

xbdjee does not charge any service fees, however your mobile banking service provider may apply their own charges.

xbdjee offers various types of bonuses and promotional offers for its registered users. Accepting these bonuses means you agree to the following terms.

Welcome Bonus

New members will receive a 120% bonus on their first deposit, up to a maximum of ৳5,000. For example: depositing ৳1,000 will earn a ৳1,200 bonus, giving a total balance of ৳2,200.

• A 15x wagering requirement must be met to withdraw bonus funds.
• Each account is eligible to receive the welcome bonus only once.
• Meeting the wagering requirement is mandatory before withdrawing any winnings earned using a bonus.
• Bonuses cannot be converted to cash.
• If the wagering requirement is not met within 30 days of receiving the bonus, the bonus will be cancelled.

VIP and Cashback Program

Regularly active players can achieve VIP status. The VIP program has three tiers: Bronze (up to 0.4% weekly cashback), Silver (up to 0.8% weekly cashback), and Gold (up to 1.2% weekly cashback). Advancement to a higher tier is based on playing activity.

The following rules apply to betting and gaming activities on the xbdjee platform:

Cricket and Sports Betting

• All bets are final and irreversible — cancellation is not possible once confirmed.
• If a match is abandoned, suspended, or cancelled, the outcome of the bet will be determined according to the applicable rules.
• In live betting, odds may change at any time.
• xbdjee reserves the right to void bets placed at incorrect odds due to a technical error.
• Additional special rules may apply for betting on BPL, IPL, T20 World Cup, and ICC events.

Casino and Slots Games

• All games are operated in accordance with fair play principles.
• If the network connection is lost, the result of an active game round will be saved on the server.
• If a game result is affected by a software or hardware error, that round will be cancelled and the stake returned.

xbdjee reserves the right to suspend or permanently close any game or betting market, without prior notice.

The following activities are strictly prohibited on the xbdjee platform, and accounts will be immediately closed if such activities are detected:

• Using bots, automated software, or algorithms to bet or play games.
• Creating multiple accounts to abuse bonuses.
• Conducting money laundering or illegal financial activities.
• Attempting to access another user's account.
• Attempting to hack or make unauthorized modifications to the platform's software.
• Colluding with other players to manipulate game results.
• Arbitrage betting or systematic bonus hunting.
• Using third-party payment methods.

xbdjee gives the highest priority to protecting your personal information. All our data processing is secured by SSL encryption technology.

To learn more about how we collect, store, and use your information, please read our Privacy Policy page. The Privacy Policy is an integral part of these Terms.

• Your personal information will never be sold to third parties.
• Information is not shared except where required by law.
• You have the right to request access to, correction of, or deletion of your information.
• Details on the use of cookies and tracking technologies are provided in the Privacy Policy.

xbdjee bears no liability in the following circumstances:

• Losses caused by internet disconnection, network outages, or third-party service failures.
• Unauthorized use of your account credentials if it results from your own negligence.
• Unavailability of the platform during technical maintenance.
• Violations of local laws and regulations applicable in your jurisdiction.
• Financial losses resulting from betting or gaming activities.

The xbdjee platform provides services on an "as is" basis and does not guarantee uninterrupted or error-free service. The platform may be temporarily unavailable for technical maintenance or upgrades.

Termination at the User's Request

You may request to close your account at any time through our live chat support. Pending withdrawals will be processed before the account is closed, and all valid balances will be returned.

Termination by xbdjee

xbdjee reserves the right to close any account without prior notice in the following circumstances:

• Violation of any clause of these Terms.
• Providing false or misleading information.
• Participation in prohibited activities.
• Failure or non-cooperation with KYC verification.
• Suspicious financial activity.

If an account is terminated due to a violation of the terms and conditions, the remaining balance and bonuses may be forfeited.

xbdjee reserves the right to change, amend, or update these terms and conditions at any time. For important changes, we will attempt to notify you through your registered contact method.

Continuing to use the platform after any changes will be considered as your acceptance of the updated terms and conditions. Therefore, it is advised to check this page regularly. The "Last Updated" date at the top of the page will be changed with each update.

If you have any questions, complaints, or suggestions regarding these terms and conditions, please contact us. Our support team is available seven days a week, twenty-four hours a day to provide assistance in Bengali.

• 24/7 live chat support — log in to the platform and contact us directly.
• Email: [email protected] (responses are generally provided within 24 hours).

For dispute resolution, we follow a fair and transparent process. For any dispute, please contact our support team first and submit a complaint with detailed information.